Glossary
Audience: All Page Type: Reference Summary: All terminology and acronyms used in COS.
A
ABR = Annual Business Review
ADMIN = Tenant administrator role
Approval = Workflow action authorized by Admin or Strategy Manager
B
BSC = Balanced Scorecard - Strategic metrics
Blocker = Obstacle (Issue blocking OKR execution)
C
CEO = Chief Executive Officer (Corporate decision maker)
Cadence = Periodic review cycle (WBR, MBR, QBR)
Current State = Current situation analysis module (Analysis phase)
Cycle = Strategic cycle (1 year period)
D
Dashboard = Panel for viewing Strategy/OKR progress
Data Loss = Risk assessment (Resource/Assessment negative)
G
Gap = Difference (Between Current State and Vision)
I
Initiative = Tactical execution items
Interval = Period (Weekly, Monthly, Quarterly)
K
KPI = Key Performance Indicator
L
Loopback = Feedback loop — data-driven return to an earlier phase based on analysis results
M
MBR = Monthly Business Review
MEMBER = Team member role (Assigned work)
Measurement = Metric tracking (KPI, OKR scoring)
Mission = Corporate purpose (Why do we exist?)
O
Objective = Qualitative Goal (What to achieve?)
OKR = Objectives and Key Results framework
Owner = The person responsible for an item
P
PHASE 1 (Context) = Org setup, Products & Services, Strategic Cycles, Mission & Vision
PHASE 2 (Analysis) = Current States, assessments (DMA, Excellence), VRIO, PESTLE, Porter, BCG, Findings
PHASE 3 (Synthesis) = Product SWOT, SWOT analysis, Strategic Themes (3–5 focus areas)
PHASE 4 (Execution) = BSC, OKR Cycles, Objectives → Key Results → Initiatives
Q
QBR = Quarterly Business Review
R
RACI = Responsible, Accountable, Consulted, Informed matrix
RBAC = Role-Based Access Control
Resource = Budget, time, people
S
SMART = Specific, Measurable, Achievable, Relevant, Time-bound
STRATEGY_MANAGER = Role responsible for strategic planning
SWOT = Strengths, Weaknesses, Opportunities, Threats
T
TEAM_LEAD = Organizational unit leader
Tenant = Workspace (Customer instance)
Theme = Strategic Theme (Focus area)
V
Vision = Future target state (Where are we going?)
W
WBR = Weekly Business Review
Abbreviations Summary
| Abbreviation | Full Form |
|---|---|
| KPI | Key Performance Indicator |
| OKR | Objectives & Key Results |
| RBAC | Role-Based Access Control |
| SWOT | Strengths, Weaknesses, Opportunities, Threats |
| BSC | Balanced Scorecard |
| WBR | Weekly Business Review |
| MBR | Monthly Business Review |
| QBR | Quarterly Business Review |
| ABR | Annual Business Review |
| CEO | Chief Executive Officer |
| ADMIN | Administrator |
| TEAM_LEAD | Team Leader |
| MEMBER | Team Member |